AAA Plus Risk Management Pvt Ltd. and its group companies and affiliates ("Company" or "We") uses the platforms named VIA, xClaim, Valuation Assistant, DRE Core, OCRz ("App") as invite-only mobile applications, along with the website named www.aaaplus.io (collectively referred to as the "Platform"), and the offered content therein, which is provided to you ("you" or "your") at no cost and is intended for use as is. This page is used to inform Website visitors regarding Company's policies in relation to the collection, use, and disclosure of personal information of anyone using/downloading Company's services through the Platform.

If you choose to use any of the Company's services, then you agree to the collection and use of information in accordance with this privacy policy ("Privacy Policy"). The Personal Information (as defined below) that Company collects is used for delivering and improving the services. Company does not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in Company's Terms and Conditions ("Terms and Conditions"), which are accessible at the Platform, unless otherwise defined in this Privacy Policy.

This Privacy Policy shall apply to all the users using the Platform for the Resources.

Please do note that Personal Information and non-personal information may be treated differently as per this Privacy Policy.

We are committed to serving you better and value you as our customer / user of our website. We respect your right to privacy.

This Privacy Policy directs the way in which Company collects, uses, maintains and discloses information collected from you in the course of using the Platform. This Privacy Policy applies to the Platform and all the services offered by Company.

While using the Platform, some Personal Information may be collected in a number of ways. We collect your Personal Information when you visit our Platform, register on the Platform, subscribe to the Platform's newsletter, respond to a survey, fill out a form, and perform an action on the Platform in connection with other activities, services, features or resources we make available on our Platform.

While using the Platform, a user may be asked Personal Information as appropriate. This could include, but may not be restricted to, name, email address, mailing address, phone number, location details, the insured individual's / asset's information and the personal information of the insured person's beneficiary ("Personal Information"). This information is necessary to maintain our records about you to service you better at the time of vehicle inspections and valuations.

Please note that you can use / visit the Platform anonymously. We will collect Personal Information from you only if you voluntarily submit such information to us. You can always refuse to supply Personal Information, however that could prevent you from taking certain actions on the Platform.

We may collect non-personal identification information about the user of the Platform, whenever they interact with our Platform. Non-personal identification information includes, but is not restricted to, the browser name, the type of device used to access the Platform and technical information about your means of connection to our Platform, like the operating system and the internet service providers and other information of this nature.

When you use our services from a mobile device, we may (depending on the nature of services) collect and process information about your mobile device's GPS location (including the latitude, longitude or altitude of your mobile device) and the time the location information is recorded to customize the said service with location-based information and features. Such information may additionally include: (A) Trip Details, such as trip start time & end time, trip duration and trip start and end location coordinates; and (B) Sensor Data, such as timestamp, coordinates, speed, acceleration, gyro, magnetic sensor, linear accelerometer, rotational vector and gravity sensor.

Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. We keep this data for no longer than is reasonably necessary for providing services to you. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer's instructions for further details.

Our website may use 'cookies' to enhance your experience of exploring the website. While using the websites, your web browser places cookies on your hard drive for the purpose of record keeping and better tracking of information. As a user of the website, you can choose to set your web browser settings to refuse cookies or to alert you when the cookies are being sent. Please note that by doing so, certain features of the websites may not be available or completely functioning.

We may collect and use a user's personal information for variety of purposes (including but not limited) to:

By opting into our mailing list, you may receive emails that could include Company news, updates, related product or service information, educational content etc. If at any time a user would like to unsubscribe from receiving email communication, we have detailed unsubscribe instructions at the bottom of each email. You may also contact us through our Platform.

You authorize Company to call, send messages and email on the contact number and email ID (made available by you on our Platform) and offer you information, services and general information in relation to our various range of Resources offered by us including our various affiliates. You authorize us and our affiliates to call, send messages or email you for the mentioned purpose, irrespective of whether you register with the National Do Not Call (NDNC) registry.

We collect and retain your Personal Information only for the purpose of providing you with products, features, and services as described above. Subject to regulatory or law enforcement requirements which may prescribe longer periods:

We have appropriate data collection, storage, and processing practices. Our security measures protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored on our Platform.

All kinds of private information exchange and transactions on the Platform happen through SSL secured communication channels and are encrypted and protected with digital signatures.

All employees dealing with your Personal Information are obliged to abide by strict data collection procedures. Only employees who need the information to perform a specific job are granted access to the personally identifiable data. The computers/servers that may contain this information are kept in a secure environment with significant security measures in place.

We may use third-party service providers to help us operate our business and the Platform or administer activities on our behalf, such as sending out newsletters, surveys or questionnaires. We may share your information with these third-parties for that, and only that limited purpose, provided that you have given us your permission. These third-party service providers are not permitted to share the information further.

It may be necessary to share information with agents, intermediaries for the limited purpose of rendering services to you; or the disclosure is required by/or directed by law; or you have been informed about the possibility of such disclosure for marketing or similar purposes through a prior communication and to protect the interests of Company, its affiliates, or its members, constituents or of other persons.

We reserve the right to exchange, share or provide the information relating to your personal details and information with our affiliates and other group companies as required and you will not hold us/our affiliates and/or our any other group companies and their agents liable for use or sharing of the information.

We may also, without your prior permission, share your Personal information with law enforcement agencies or regulators upon receipt of a valid legal process. In many cases, we may be prohibited from notifying you that your Personal information has been shared.

Unless you advise us otherwise, you have consented to the collection, use and disclosure of your personal data/information as explained in this Privacy Policy. You may change or withdraw your consent to the collection of personal information at any time, subject to legal or contractual restrictions and reasonable notice, by changing your preferences through notifying the Company. It may be noted that in some circumstances, a change in or withdrawal of consent may severely limit our ability to provide products or services to you, or acquire products or services from us.

As a result of opt-out while we will delete your personally identifiable data, however we may retain the anonymized data. It is the process of either encrypting or removing personal data from datasets, so that people whom the data describes remain anonymous. Anonymization is a technical process that converts clear text data into a non-human readable and irreversible form, including preimage resistant hashes (e.g., one-way hashes) and encryption techniques in which the decryption key has been discarded. Data anonymization enables the transfer of information across a boundary, such as between two departments within an agency or between two agencies, while reducing the risk of unintended disclosure, and in certain environments in a manner that enables evaluation and analytics post-anonymization.

You may contact us regarding the Personal Information we hold about you at any time. You can do the following by contacting us via email [email protected]

Company is an international business entity which may mean that your Personal Information may be stored and processed in any where we currently have operations. These countries may have different data protection laws than those present in your country, therefore, Company will take sufficient measures to ensure that your Personal Information is protected to the degree required by the EU General Data Protection Regulation at all times. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.

While using the Platform, you may find content that contains links to the other websites or portals on the internet. Our intentions are always to link only to websites that are agreeable to our high standards of right to user privacy, however we do not control the content or links that appear on these sites and are not responsible for the practices employed by such websites. Additionally, these websites or services, as well as the content and links thereon, may be constantly changing. These sites and services may have their own privacy policies. Browsing on and interacting with any other website, including the websites which contain a link to our website, is subject to that website's own terms and conditions.

You are not permitted to use this Platform, its underlying programs, databases, functions or its content other than for private, non-commercial purposes. Use of any automated system or software, whether operated by a third party or otherwise, to extract any data from this website for commercial purposes ("screen / data scraping") is strictly prohibited.

Company reserves the absolute right to take all actions it considers necessary against all parties howsoever involved in the unauthorized use of its Platform and without notice, in order to vindicate its rights and prevent such unauthorized use, including using blocking technology and/or issuing legal proceedings.

Company reserves the right to update, amend, modify or novate this Privacy Policy at any time, so you are advised to review these policy statements frequently. On every such revision, update, amendment, modification or novation to this policy statement, it will be mentioned at the bottom of this page. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage all our users to check this page regularly to be apprised with any changes we make to improve the way we protect and secure user information and privacy.

By using this Platform, you indicate your acceptance of the policy statement of Company. Your continued use of the Platform, following the updating of any changes to this policy, will be (subject to applicable laws) deemed as your acceptance of the changes.

Company, its directors, employees, agents, affiliates or other representatives and their respective parent and associated companies, shall not be liable in respect of any claims, emergencies, demands, causes of action, damages, losses, expenses, including without limitation, reasonable legal fees and costs of proceedings arising out of or in connection with the use and/or dissemination of Personal Information relating to you in accordance with this Privacy Policy and cookies statement and your consents. You should be aware that where you link to another website from Company's Website, that Company has no control over that other Website. Company has no responsibility for the privacy practices of other websites.

In accordance with the applicable laws and rules thereof, if you face any grievance with respect to this Privacy Policy, you may contact Company's Grievance Officer as provided below:

The Grievance Officer shall acknowledge receipt of user's complaint within 5 business days and shall dispose of the same within 10 days of receipt.